Work

I’m a product designer building a next-generation customer success & education platform at Gainsight.

I encourage you to download A Design Manifesto — a statement of my design philosophy and how I lead design teams.

Or, you can explore more of my work below.

A tile featuring the cover page of my design manifesto.

Case Studies

A collection of projects, showcasing the creative process, problem-solving strategies, and final design solutions implemented for each project.

"Chuck excels at team development and team building, at managing to a very high design quality and consistency, and delivers regardless of the unpredictability of circumstances."

Chuck is an outstanding leader, manager, and as important, creative designer. Over the four years I managed Chuck, he excelled at team development and team building, at managing to a very high design quality and consistency, and ensuring that he delivered regardless of the unpredictability of circumstances. Chuck created the department and discipline of Product Design at SPS, and over time I added the role of Creative Director where he was responsible for the corporate brand, and for ensuring consistent execution of the brand across all departments of the company. Chuck manages extremely well across organizational boundaries, and managing remote workers and teams. He has a very rigorous training and development regimen, and builds consensus and support comfortably. He’s an accomplished leader and I would hire him again, in a heartbeat.

Design Process Samples

Every project typically involves some amount of the following strategy and planning work.

Snapshots

Curated snippets of what I've been up to in the past 2 decades.

Samples of the designs I worked on during my time at Northpass.Samples of the designs I worked on during my time at Northpass.
Samples of the designs I worked on during my time at Qumulo.Samples of the designs I worked on during my time at Qumulo.
Samples of the designs I worked on during my time at SPS Commerce.Samples of the designs I worked on during my time at SPS Commerce.
Samples of some of the designs for the Gramercy project.Samples of some of the designs for the Gramercy project.
Samples of the designs for the Bookstack project.Samples of the designs for the Bookstack project.
Samples of designs for the Continuum project.Samples of designs for the Continuum project.
Samples of the designs I worked on for the Lunchlist project.Samples of the designs I worked on for the Lunchlist project.
Samples of the designs I worked on during my time at Sport Ngin.Samples of the designs I worked on during my time at Sport Ngin.
Samples of the designs I worked on during my time at the Nerdery.Samples of the designs I worked on during my time at the Nerdery.

How I work

These core principles drive my behavior and influence my decisions. I wrote more details here.

value: people first
value: relentlessly give credit
value: make it beautiful
value: no matter what
value: do the work
value: its ok to be wrong
"How you do anything is how you do everything."
— Fr. Richard Rohr